NB. To be able to use this discount rule, these customers must be logged in with their account on your webshop.

  1. Go to the discount rules page (accessible via Marketing > Discount rules in the left menu).

  2. Click the title of the discount rule you want to edit. This page displays the discount rule settings.

  3. Under DISCOUNT RULE, set the following:

  • Title – here you can optionally change the name of the discount rule. This is the name you entered when creating the discount rule.

  • Discount type – the discount type you selected when creating the discount rule. The type CANNOT be changed. If you want to change this, you need to create a new discount rule

  • Enable discount rule – with this you enable the relevant discount rule and it will immediately apply in your webshop.

  • Stop after discount rule (enabled by default) – this setting determines what Lightspeed eCom does when rules overlap. For more information, see Explanation of the Stop after discount rule setting.

  • Apply discount before tax settlement (enabled by default) – This setting is only available when prices are displayed exclusive of tax (B2B or in US/Canada). Specifies whether the discount amount or percentage will be applied to the original sales price (excluding VAT), or after taxes have been applied. By default, the discount is applied before the VAT is applied

Under CONFIGURATION, select the number of orders that customers must place with your online store to qualify for the discount. Enter the applicable discount in the second input field. Use the drop-down menu to enter an amount or percentage – for example, if you enter 10 here, the discount will be €10 or 10%. The default value is a percentage.

  • Receive a discount from- enter the discount amount or percentage that applies to all products, but only to customers who have placed at least the number of completed orders in your shop.

  1. Click on CUSTOMER GROUPS on Edit customer groups and add at least one group to which the discount rule applies. If you do not select a customer group, the discount rule will never be activated.

  2. Under USE and DATA, configure the following general settings:

  • Usage limit – indicate here how often the discount rule can be applied.

  • Number of times used - the "times used" counter keeps track of how often (to date) the code has been used. You can reset it by clicking on Reset.

  1. Select a period – set here a period with start and end dates in which the discount rule applies. The time period expires on the selected date at 11:59PM (23:59). Click herefor more information on how to sync discount expirations.

  2. Click Save when you have finished configuring your discount rule.

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