If there is Immediatein the drop-down menu Create in the Invoices section on the Administration page (accessible at Settings>GENERAL SETTINGS via the left menu of the back office), an invoice and packing slip will be created immediately.

To still set up a partial shipment, you must cancel the packing slip and create it again.

  1. Go to the order for which you want to set up the partial shipment via Orders in the left menu. You arrive at the dashboard of the order.

  2. You will find the packing slip on the dashboard of the order. Click on the link #SHIP...

  3. A pop-up window opens in which you can change the status of the packing slip. Change the Status to Cancelled and click Save in the top right of the pop-up window to cancel the packing slip.

  1. A button has now appeared on the dashboard of the order for the canceled order to create a new shipment. Click here to create the first packing slip.

  2. A new pop-up window will open in which you can select the products for the first shipment in the top right corner.


Create a shipment: Set products that are not included in this shipment to 0, or enter the correct number to the right of the relevant product

  1. Click on Add at the top right of the pop-up window to create the first shipment. Repeat this process until all products have been added to a shipment.

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