DMWS Support

Offering a flat rate for shipping is all about calculating a flat rate to split the shipping costs between the customer and your business. Since only one shipping method is required and no changes are required to your products, it is very easy to set up.

Request information so that you can set a fair price for your flat shipping rate. Base your decision on factors such as shipping costs, competition, customer preference, average order size, etc. so that it is cost-effective for both your business and your customers. You can also choose to implement free shipping above a certain amount in the checkout.

For example, to offer a fixed amount, one shipping method is created with the following settings:

Description: UPS usually delivers within 2-5 business days.

- Name: Flat rate
- Description: UPS usually delivers within 2-5 business days.
- Weight class and rate: 
 - From 0 - 500 kg, USD 6.50
- Country: United States

Open your Lightspeed eCom Back Office and click Settings.

In the second column labeled Shop Settings, click Shipping Methods.

Enter a title for the new shipping method that will be visible to your customers.

Save the shipping method as Standard Shipping and click Continue.

Enter the name of the shipping method in the field labeled Title in the SHIPPING METHOD NAME section. Optionally, you can enter a description. For example: We only ship with Fedex.

Click Add Shipping Rates in the SHIPPING RATES section.

Create a weight class that includes all your products. For example, enter a weight class from 0 - 1,000,000.

In the Rate excluding VAT field, type the desired fixed shipping rate and click on Save.

If you offer free shipping above a certain order amount, enter the amount in the field labeled Minimum order amount for free shipping.

In the COUNTRIES section, choose the countries for which a flat shipping rate should be set.

1. North American eCom stores: Keep the switch labeled Calculate tax rate automatically on.
2. European, UK or Australian eCom stores: Choose an appropriate tax rate.

1. Open your Lightspeed eCom Back Office and click Settings.
2. In the second column labeled Shop Settings, click Shipping Methods.
3. Click Add manual shipping method.
4. Enter a title for the new shipping method that will be visible to your customers.
5. Save the shipping method as Standard Shipping and click Continue.
6. Enter the name of the shipping method in the field labeled Title in the SHIPPING METHOD NAME section. Optionally, you can enter a description. For example: We only ship with Fedex.
7. Click Add Shipping Rates in the SHIPPING RATES section.
8. Create a weight class that includes all your products. For example, enter a weight class from 0 - 1,000,000.
9. Select the unit.
10. In the Rate excluding VAT field, type the desired fixed shipping rate and click on Save.
11. If you offer free shipping above a certain order amount, enter the amount in the field labeled Minimum order amount for free shipping.
12. In the COUNTRIES section, choose the countries for which a flat shipping rate should be set.
13. In the TAX RATE section:
 1. North American eCom stores: Keep the switch labeled Calculate tax rate automatically on.
 2. European, UK or Australian eCom stores: Choose an appropriate tax rate.
14. Click on Save.

Instructions