Are you using the extended footer? Then you can design it via this setting.
Extended color palette
Select the color palette for the extended footer here, in this case Black has been chosen. You can set the color palette yourself at Visual -> Color palette
Upload an image for customer service here.
Tip: Use a .png with a transparent background!
Title block 1
Enter the title for your customer service, for example
Title block 2
Enter your title here for the customer reviews
Type here the text that would come under your quality marks in the footer.